Legge Sovraindebitamento

Legge Sovraindebitamento handles a constant flow of contacts and cases coming from different channels. The goal was to bring structure and order to all of this: a system able to capture every contact, from the website, from emails, from past appointments, and to move it forward automatically, without losing anything along the way.

We built the website and developed the entire CRM and automation side. The system centralises in a single place the contacts coming from different channels, from the website, from email, from appointments and from historical cases, finally bringing order to a flow of information that previously risked getting lost across disconnected tools.

On this foundation we built a series of automated processes that guide every contact along its journey: from sending automatic emails at the right moment, to the orderly storage of important data and documents, always retrievable when needed. The result is a leaner, more reliable workflow, where every piece of information is in the right place and nothing gets lost.